Privacy Policy
Updated: August, 20, 2024
At Cane Crafts, we prioritize your privacy and information security. This policy outlines how we collect, use, and disclose your information. By using our website, you agree to this Privacy Policy. We may update this policy occasionally, so please review it periodically.
Information Collection
We collect information to provide our users a safe, personalized, and optimized experience. This includes data provided during registration, transaction details, and information collected through cookies.
Use of Information
We use your personal information to enhance our services, prevent fraud, and communicate with you about your account and orders. We may share information with our affiliates and service providers but will not sell your information to third parties.
Security
We implement industry-standard security measures to protect your information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
Your Consent
By using our website and providing your information, you consent to collecting and using your information through this Privacy Policy.
Contact Information
For any questions regarding this Privacy Policy, please get in touch with us at:
Email: canecrafts2024@gmail.com
Shipping & Payment Policy
Updated: August, 20, 2024
Q1: Do we accept Cash on Delivery orders?
Yes, we accept Cash on Delivery orders. However, 50% advance payment is required for order confirmation.
Q2: What payment methods do we accept?
We accept COD, Jaaz Cash, and Easy paisa online bank transfers.
Q3: How long does it take to process an order before it is dispatched?
All our products are made-to-order and require 15-20 days for dispatch. A 50% advance payment is required for order confirmation, with the balance due before dispatch.
Q4: Do we offer free shipping?
No, shipping charges are calculated based on the volumetric weight of the package and the buyer’s location. We will inform the buyer of the shipping cost before proceeding with the order.
Q5: Who are our transport partners, and how long does delivery take?
We ship via Leopards Courier and Daewoo courier service. Delivery typically takes 8-9 days, and tracking details are provided after dispatch.
Q6: What is the process after placing an order?
We will issue an invoice and payment details upon the buyer’s approval.
Q7: Are GST and packing charges included in the product prices?
No, GST (17% for furniture and 5% for handicrafts) and packing charges are additional and will be communicated after the order request.
If you have any inquiries regarding our policies, don’t hesitate to contact us using the details provided above.